The Company
At Servant Digital, we specialize in empowering leaders and organizations within faith communities through innovative digital transformation and change management solutions. We are committed to providing tailored strategies that align with our clients' values and missions, focusing on service, integrity, and excellence. Our team is passionate about making a meaningful impact by equipping our partners with the tools and technologies they need to thrive in a rapidly evolving digital landscape. Join us in our mission to support those who support others.
The Role
As a Sales Solution Architect at Servant, you will play a crucial role in bridging the gap between our technical capabilities and our clients' business needs. You will work closely with our sales team to design and propose tailored digital solutions, leveraging your technical expertise to support the entire sales process.
Responsibilities:
Technical Solution Design: Analyze client needs and design custom digital solutions. Create detailed technical proposals and project scopes. Collaborate with delivery teams to ensure the feasibility of proposed solutions.
Client SME: In collaboration with the Sales Lead act as a trusted technical advisor to clients. Educate clients on emerging technologies and industry trends. Build and maintain strong client relationships through technical expertise.
Sales Support: Actively participate in sales meetings and pitches. Provide technical expertise throughout the sales cycle. Translate client requirements into actionable project plans. Assist in identifying upsell opportunities within existing clients.
Product Management Demonstration:
- Showcase the differentiator of the product management process
- Prepare and deliver successful case studies of the product management Process
- Proposal Development
- Develop technical sections of sales proposals
- Estimate project costs and timelines accurately
- Internal Collaboration
- Work closely with Sales Leads & Delivery Leads to bridge the gap and ensure proposal efficacy, and ease of transition to delivery phases.
- Contribute to internal knowledge sharing and best practices
- Technical Discovery
- Conduct thorough technical assessments of client environments
- Identify integration requirements and potential challenges
- Document client's current technical landscape
- Post-sales Involvement
- Ensure smooth handover to delivery teams
- Provide technical guidance during project kickoff
- Occasionally assist with troubleshooting or escalations
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 5+ years of experience in a technical role, preferably in a consulting or solutions-oriented environment
- Strong understanding of current digital technologies and trends
- Excellent communication skills, both written and verbal
- Ability to explain complex technical concepts to non-technical audiences
- Experience with project scoping and estimation
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced, dynamic environment
- Willingness to travel as needed for client meetings and presentations
- Experience working remotely.
- Prior consulting experience preferred.
At Servant, we believe in the power of diversity and inclusion. We are an equal opportunity employer and encourage individuals from all backgrounds to apply.